Frequently Asked Questions

How long does the process take?

Depending on our schedule and what you are getting done, we usually estimate a 1 week turnaround on custom clothing orders for our customers.

How do I choose between embroidery and heat transfer printing?

If you are unsure about what decoration method you want on your garments, we advise coming in store to check out some of our display items. This will help you choose what is right for you!

What quality should I expect?

At Omniwear, we only provide the best. We use the best brand of thread and the highest quality printing to ensure our decoration not looks great, but also lasts. We only work with top quality garment suppliers to ensure long lasting apparel for any brand or industry.

What is the minimum or maximum quantity I can order?

We do require a minimum of 5 of each garment when ordering online. This is due to freighting, turn around times, AND to ensure we aren't out of pocket! In-store we do not require a minimum quantity on any of our services meaning no job is too big or too small. NOTE - the more you order, the cheaper it is!

How much will it cost?

All our prices are online for you to purchase directly! However, if you are visiting us in-store, we will quote you on the items you are after, to give you the best price possible! If you are after a large QTY, please contact us so we can also work out better pricing for you!

Is there a Garment Care Guide?

Yes, we have a page on caring for your garments here.

What is DTF printing?

Direct To Film (DTF) printing is the newest and best way to add Heat Transfer logos to your garments. Why? This is due to the ink being printed directly onto a film which is then pressed straight onto the garment. This means 1 colour or 1000 colours costs exactly the same price! This also allows lower costs due to DTF being a much quicker process then other methods. Not only this, but DTF printing is the most durable and long lasting heat transfer you can find as it doesn't peel, crack, or fade, and will outlast the life of the garment.

How long does DTF printing take for custom gang sheets?

We complete 99% of DTF Gang Sheet orders within 24 hours of the order being placed, and freighted the same or next business day.

If there happens to be an issue, we will contact you immediately to update you.

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